How not to launch a website

Posted on November 11th, 2008 by Clare Lancaster

In the tradition of Trinny and Susannah, here’s a tip about how not to launch a website.

Do not send an email marketing campaign to your subscribers with an image promoting your new website and forget to add a link to the site.

This just arrived in my inbox

Country Road email to subscribers announcing their new website

Looks good, I love a new website. I went to click on the image and it’s not clickable. I looked over the image to find a clickable link to the new website – no luck.

Number one rule of email marketing – always include a link back to your website, don’t make it hard to visit. Closely related to the number one rule of websites – don’t make your visitors think [about what they have to do next or they'll click back].

I had time to click, I didn’t have time to open up a new browser window and type in the URL.

Either someone at County Road is kicking themselves for sending out the email without a link to the website (oh noes!) or they should really look into getting some email marketing help.

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