Use Twitter to Further Your Customers Experience

Posted on October 12th, 2009 by Clare Lancaster

“As with any social media platform, Twitter provides an opportunity for fashion marketers to create an experience around their brand that consumers desire to be a part of, encouraging online conversation and providing marketers with an intimate insight into how their brand rests in the heart of their market.” Jessy Cameron.

Just came across this blog and thought the statement above really sums up why businesses should be on Twitter -

  • Create an experience that customers want to be a part of
  • Start and become part of conversations and
  • Observe feedback from your target market.

All this – for free.

If you liked this, you might want to check out my business website - Women in Business.

Thanks for reading, please leave a comment below or follow me on Twitter.

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  1. Is Following a Business on Twitter the Ultimate Opt-In?
  2. Are you sp*mming your customers?

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